Behind the Wheel Policies
Training fee due before the start of the course.
Please call (949)250-7001 during office hours to schedule Behind-the-Wheel driving lessons.
Please note that we book Behind-the-Wheel driving lessons on a first-come-first-service basis. Normally we book out about 1 to 3 weeks from the date of initial registration or from the day you call to schedule driving lessons. However, earlier appointment dates may be available due to cancellations. Please note that the student must have a valid California Learner’s Permit for us to schedule driving lessons. Also, must be a paid registered student to be placed on our cancellation list. Please note that during certain times of the year including the summer months, it may take longer to schedule Behind-the-Wheel driving lesson appointments. PLEASE PLAN AHEAD FOR THE SUMMER SEASON!
Appointment Cancellation/No Show Fees
We fully understand life happens…..but, we require at least 48 hours advance notice for appointment cancellations and/or rescheduling. Appointment cancellations with less than 24-hour notice will incur a $45 Same-day Cancellation Fee. No Show for a scheduled appointment will FORFEIT the lesson. No Show includes but not limited to: 1. Not having a valid unexpired California Learner’s Permit at the time of the lesson. 2. Incorrect/incomplete pickup address/phone numbers that do not work. NO EXCEPTIONS.
We do not accept cancellations requests over the phone. Please email all cancellation notifications to firstname.lastname@example.org with at least 48 hours prior to the scheduled lesson. Any cancellation notice received with less than 24 hours notice will be charged a cancellation fee of $45. Please include student’s name, contact phone number, date and time of the scheduled lesson.
$45 cancellation fee will be charged to credit card used to purchase driving lessons during registration process.
Refund and Expiration Date Policy
Please note that there are NO REFUNDS once payment has been received. NO EXCEPTIONS.
Safety 1st Drivers Education Online Course and Behind-the-Wheel training packages expire 12 months from the date of purchase. NO EXCEPTIONS.
Lost Completion Certificates
There is a $20 fee each for us to provide replacement certificates for Online Course (DMV Form DL 400C) and Behind the Wheel Training (DMV Form 400D) Certificates. NO EXCEPTIONS.
Pay-As-You-Go payment plan option available: Must have a credit card on file. First payment of $120 is due upon first call (day of registration). All additional 2 hour driving lessons are $120 per lesson. Payment is processed when driving lesson is scheduled.